HelloKhata Social Commerce
Manage customer conversations, help shoppers discover products, automate eligible sales workflows, and keep your team connected through an AI-assisted social commerce experience.
The connected journey
Every step connects to the next, so no interested customer gets lost.
Campaign
Customer inquiry
AI conversation
Human help if needed
Order
Fulfilment
Retention
Shared inbox · AI sales agent
Pick what the customer says next. The assistant answers only from the sample catalogue and stock shown on the right — and hands over to a person when it isn't sure.
Shared inbox · AI sales agent
Illustrative sample data — not a real businessConversations
How much is this panjabi?
OpenIs there a blue one?
Order received, thanks!
Rafiq Ahmed
Facebook Messenger
Your question and the answer will appear here.
Customer says
Customer
Rafiq Ahmed
Customer since August · 2 previous orders
From catalogue
Cotton panjabi — olive
৳1,490
Stock (sample)
Order draft
An order draft appears here when the customer confirms.
The demo conversation is written in Bangla, as customers in Bangladesh would write it.
Channel names show where a conversation would come from. Channel connections are labelled with their current status below.
AI content studio
PlannedChoose a product, a language and a tone. These outputs are sample text written for this demo — not a live AI model.
Product
Cotton panjabi — olive
Language
Tone
Post preview
DemoNakshi Ghor
ঈদের সকালটা হোক আরামদায়ক 🌿 নরম সুতির জলপাই রঙের পাঞ্জাবি, এখন M, L সাইজে। দাম ১,৪৯০ টাকা। অর্ডার করতে মেসেজ দিন।
Social media manager
PlannedPlan posts, see what's scheduled and keep content organised. Publishing depends on supported channels and their permissions.
Weekend offer · Channel: Facebook · Status: Scheduled
Advertising manager
PlannedFollow a campaign from reach to messages to orders. This demo only displays sample results — it does not create, launch or change ads.
| Spend | Reach | Messages | Orders | Sales | |
|---|---|---|---|---|---|
| ৳8,000 | 64,200 | 412 | 58 | ৳91,420 | |
| ৳5,000 | 38,900 | 236 | 31 | ৳47,360 | |
| ৳1,500 | 9,100 | 118 | 27 | ৳39,830 |
From reach to orders · Eid collection
Sales per taka spent: ৳11
Leads & CRM
PlannedInquiries become lead cards with a source, stage and owner — instead of messages lost in an inbox.
Orders, retention & analytics
PlannedOrders from conversations are tracked to delivery, and happy customers become repeat customers.
| Order | Customer | Amount | Status | Payment | |
|---|---|---|---|---|---|
| SC-2041 | Mitu Rahman | ৳3,270 | Delivered | Paid | |
| SC-2042 | Nafis Iqbal | ৳1,490 | Shipped | Payment pending | |
| SC-2043 | Sadia Afrin | ৳2,380 | Packed | Paid | |
| SC-2044 | Rafiq Ahmed | ৳1,490 | Confirmed | Payment pending |
Repeat customers
38
38 customers ordered twice or more this month
Conversations that became orders
15.1%
Integrations & trust
Each channel needs your permission and the platform's approval. Statuses show what is available today.
Facebook Messenger
Messages to your Facebook Page.
Permissions needed
To connect
Instagram messaging
Direct messages to your Instagram professional account.
Permissions needed
To connect
Business messaging on WhatsApp.
Permissions needed
To connect
Meta advertising data
Campaign results from your ad account.
Permissions needed
To connect
Payment gateways
Online payments at checkout.
Permissions needed
To connect
Courier partners
Pickup, delivery and tracking.
Permissions needed
To connect
HelloKhata only works with Pages, accounts and messages you connect and authorise. It cannot read private Facebook Group posts or members' messages.
Platform names are used for identification only.
Conversations from connected channels in one place.
AI-assisted replies from your catalogue, with human handover.
Captions and descriptions in Bangla, Banglish and English.
Plan, schedule and organise posts.
Follow campaigns from spend to orders.
Turn inquiries into organised, assigned leads.
From order to delivery to repeat purchase.
Every capability is labelled. Planned features are not available yet and may change.
Tell us how you sell today. We'll show you what's available now and what's coming to HelloKhata Social Commerce.